eBooks, digital media have moved to new Discovery Catalog

One of the most popular features of the new Discovery Catalog is easy access to digital media such as eBooks, music and audiobooks – from within the catalog, without going out to another website to place holds or check out titles. This allows you to begin enjoying digital media more quickly.

Beginning in August 2017, most digital catalog records that the library created for the old catalog will be phased out to make the best use of the new Discovery Catalog’s built-in digital media system, called eResource Central.  This new system puts half a million digital titles at your fingertips. 

Initially media from these four digital platforms will be available, in various formats: cloudLibrary, Hoopla, OverDrive, and RBdigital (formerly OneClickdigital). Under My Account, you can monitor due dates and holds queues for digital materials from these four Westlake Porter Public Library collections.

Below we will cover some tips to help you get started, based on two main scenarios, whether you want to find Digital Materials Only, or Both Library and Digital Materials (skip to “Both”). Also below, we have added some helpful Frequently Asked Questions (skip to FAQs). General information about the new Discovery Catalog.

Digital Materials Only

You want eBooks or other downloadable media and aren’t interested in other library materials.

Start at the new catalog home page at https://discover.westlakelibrary.org and log in with your full WPPL card number and PIN. Your card number should begin with PPPL followed by numbers, possibly ending with a letter or symbol. Ex.: PPPL00012345X  (Be sure to use all capitals for the letters.)

The first drop-down menu in the Search Bar allows you to limit the search. Select Digital Catalog so you will only seen digital media in your search results. Enter your search word(s) in the search box and click the Search button.

The Limit Search Results column on the left side of the results page will list limiters that you can use to filter down your results to find just what you want. Depending on your search, the choices might include specific platforms (OverDrive or Hoopla, etc.) or specific electronic formats and devices, such as Kindle or other eBook readers.

Buttons to the right of each title will allow you to download or check out the title, or place a hold if the title has a waiting list. Some titles can be previewed, too.

Once you click Place Hold or Download, follow the onscreen instructions to complete your checkout and begin enjoying your materials. The exact steps differ slightly depending upon which platform the catalog is connecting to.

If you encounter any problems, please contact the library for assistance using the Contact Us form at http://westlakelibrary.org/contact, or call the Ask Us desk at (440) 250-5462. We also have helpful information on our Downloadables page (http://westlakelibrary.org/downloadables) and our Downloadable Support page (http://westlakelibrary.org/downloadables/support)

Both Library and Digital Materials

You don't have a preference for format, you just want to find materials.

You want to find certain titles, authors or subjects – and you want the most readily available format, whether it’s digital media or a physical library item. You would search both at once, and Everything is the default setting for the new catalog.

Start at the new catalog home page at https://discover.westlakelibrary.org and log in with your full WPPL card number and PIN. Your card number should begin with PPPL followed by numbers, possibly ending with a letter or symbol. Ex.: PPPL00012345X  (Be sure to use all capitals for the letters.)

Make sure the first drop-down menu in the Search Bar says Everything. Enter your search word(s) in the search box and click the Search button.

The Limit Search Results column on the left side of the results page will list limiters that you can use to filter down your results to find just what you want.

One tricky thing about this: Some of the limiters are specific to physical library items and some are specific to digital media. If you click a limiter specific to physical library materials, such as Material Type, all digital media will be filtered out. If you click on a limiter specific to digital media, all physical library items will disappear. You can always redo your search or click the back button in your browser to try other limits.

Also note that the Only Show Available limit only applies to physical items currently available on-shelf in the library.  If you click it, the system will filter out all digital media.

The buttons to the right of each title will show you your options for that title, such as Preview or Download for digital media or Place Hold for physical items. Some digital titles might require a hold if other users have them checked out. The Hoopla format limits you to 10 checkouts per month.

Once you make a choice such as Place Hold or Download, follow the onscreen instructions. The exact steps differ depending upon which platform the catalog is connecting to.

If you encounter any problems, please contact the library for assistance using the Contact Us form at http://westlakelibrary.org/contact, or call the Ask Us desk at (440) 250-5462. We also have helpful information on our Downloadables page (http://westlakelibrary.org/downloadables) and our Downloadable Support page (http://westlakelibrary.org/downloadables/support).

Frequently Asked Questions

What types of digital media can be used from the new Discovery Catalog?

Westlake Porter Public Library currently has four platforms linked to the Discovery Catalog: CloudLibrary, Hoopla, OverDrive and RBdigital (formerly OneClick). All platforms have eBooks and digital audiobooks available. In addition, Hoopla provides music, TV shows, movies and comic books.

Why don’t I see my digital checkouts and holds in My Account?

If you checked items out via the digital platform’s website* or app, they will not begin showing in My Account in the WPPL Discovery Catalog until after the first time you check out or place a hold on a digital item from the catalog. Your first in-catalog checkout for each platform performs a sort of “handshake” with the other system. Once the two systems are properly introduced, you can manage all of your digital checkouts and holds from the library catalog. (Examples of the digital platform websites are https://westlake.overdrive.com or https://ebook.yourcloudlibrary.com/library/wlppl/.)

Too many Hoopla movies and music albums are in my results. How can I remove them?

The limiters in the left column for Digital Collection, Electronic Format and eReader are very useful for narrowing these searches. If you are interested only in eBooks and not Hoopla video or music, you can use the limiters to include titles that work with your eReader (Kindle, for example) or exclude the Hoopla formats that you don’t want to see (under Electronic Format, exclude Hoopla music and Hoopla video).

My login or digital checkout failed even though I was entering the right card number. What can I do?

Try using all capital letters in the WPPL card# box. If that fails, try resetting your PIN using the Forgot My PIN link on the login box. Some of the digital vendors’ systems also require the card number to be in all capital letters, so always type the beginning of your card number as PPPL, in capitals. If your card number ends with a letter, type that as a capital letter, too. Call the library if you still need assistance. The system is still new and these issues should improve over time.

I had trouble logging in to RBdigital (formerly OneClick) to check out a book. What can I do?

Instead of the user name for your RBdigital account, use the email address associated with that account. You can verify which email address is linked to the RBdigital account at this link: http://westlakeporteroh.oneclickdigital.com/#/profile.

 

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