Westlake Porter Public Library has introduced a new text messaging service for sending notifications. This was done to better integrate the messaging system with the library's catalog system.
The new service has several advantages:
- Those who would like to see the titles of available holds or overdue materials can ask for emailed notices in addition to text notices, which can't list the titles.
- The cost to the library is much less expensive than the previous service.
- The service is managed in the library and is expected to be much more reliable. The previous vendor was difficult to contact about missing and delayed text messages.
- Patrons can receive text notifications on multiple cell phones. A parent might opt to have the text notices sent to both their own phone and their child's phone.